Privacy Policy

This website www.pingogps.com is made available to you by PINGO ENTREPRENEURS (hereinafter referred to as “we” or “us”). This Privacy Policy outlines our guidelines for the information we collect when you use our PINGO services, products and our website www.pingogps.com. When using our services, products and website we may ask you to supply us with personal information so that we can provide, enhance and personalize our services and marketing efforts. We want you to be clear on how we manage, protect and retain this information. So please do take the time to read this Privacy Policy and get to know our practices.

Personal data

Personal data is all kinds of information that, directly or indirectly, may be referable to an individual person. Such personal information may, besides the location of your PINGO GPS-tracker, include personal details such as (but not limited to) name, mobile phone number, address, email address, payment method, if you are a pet owner and/or if you have any children and other information about you regarding the use of our services.

This kind of information is within the Mexican protected by legislation, which aims to prevent the violation of personal integrity in the processing of personal data. We will, of course, always handle personal data about you in accordance with the relevant legislation.

We are the controller of personal data relating to the PINGO products, services and the website and you can contact us regarding privacy matters at info@pingogps.com.

Google Maps

As PINGO provides access to Google Maps, information regarding users of Google Maps, including (but not limited to) identifiable information such as user name, the location of your PINGO GPS-tracker and your location may be gathered, used and retained by us.

Personal information about you may also be gathered, used and processed by Google in accordance with Google’s privacy policy. Google’s privacy policy, as amended by Google from time to time, is currently available at http://www.google.com/privacy.html.

Other information

We will also collect anonymous data during usage. This information does not contain any unique identification and is only used to improve the accuracy of the services, the maps and for creating related new services.

Protection of personal information

We take information security very seriously and inform all our employees of our privacy practices. To protect your personal information from unauthorized access, we use all reasonable administrative, technical and managerial measures.

Use of personal information

Personal data and other kinds of information is collected and used for the purpose of providing our services to you as well as developing our services. The information may also be used to send electronic communication to you, including (but not limited to) emails, push notifications, SMS (short message service), MMS (multimedia messaging service) from us or any of our service providers.

Disclosure to third parties

We use other companies to perform services on our behalf who in the course of providing these services may have access to your personal information. These companies are not permitted to use your personal information except for the purpose of providing the services we request of them.

We will also disclose personal information if it is required to meet any applicable law, regulation, legal process or enforceable governmental request.

Cookies and other such technologies

To improve your visit to our website, we use cookies and other such technologies. Cookies are small pieces of data that are sent to your browser and stored on your hard drive for record keeping purposes. This helps us adjust the website for your individual needs and preferences. It also helps us develop our services in order to make them more useful.

Retention of personal information

We retain personal data about you as long as you have an active user account for our services. If you do not disapprove we will, for the purpose of direct marketing, retain personal data about you for one (1) additional year after your user account has been deleted. If you oppose that personal data is being processed for purposes concerning direct marketing you shall inform us by sending a written notice to the address set out below.
Data regarding the location of your PINGO GPS-tracker will be retained in our databases for sixty (60) days from when the relevant data was gathered. This time limit does not apply to Google’s use of personal information and does not necessarily correspond with Google’s privacy policy, which may differ in this matter. For more information, see Google’s privacy policy.

Accessing and updating personal information about you, you help us ensure that the personal data and other personal information about you are correct by keeping your account at our app updated.

You can also ask us to change, update, and remove information about you by e-mailing mailing at info@pingogps.com.

Changes

Our Privacy Policy may change from time to time. Please refer back to this webpage periodically to get updated on how the Privacy Policy may have been amended.

Google tracking

The Google Analytics features we’ve implemented are based on Display Advertising (e.g., Re-marketing, Google Display Network Impression Reporting, the DoubleClick Campaign Manager integration, or Google Analytics Demographics and Interest Reporting).
Using the Ads Settings, users can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads.
Third-party vendors, including Google, may show our ads on sites across the Internet.
We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone’s past visits to our website.
We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) together to report how our ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to our site.
We use data from Google’s Interest-based advertising and 3rd-party audience data (such as age, gender, and interests) with Google Analytics.

APP PINGO GPS Privacy Policy

PINGO GPS ("we", "our" or "us") understand the importance of your personal information, we will protect it in accordance with laws and regulations. We have developed this Privacy Policy ("this policy") and we specifically advise you to read and understand this Policy carefully before using PINGO GPS and related services ("our services") to make appropriate decisions.
This policy will help you understand:
• How we collect and use your information in accordance with the policy. However, we will not collect it in a package as a way to force packages, even if you agree to this Policy.
• When you use the services or activate the features, we collect and use the information necessary for the functionality and services. You may refuse to provide, and it will not affect other functions or services, unless it is necessary to achieve basic business functions or as required by law and regulations. We will detail what is necessary in the Policy.
• If your account is not logged in, we guarantee the basic function of sending information using the corresponding identification information of the device. If you log into your account, we will implement information submission based on your account information.
• Contacts, precise geographic locations, cameras, microphones, and photo album permissions are not enabled by default, only when you are authorized to use them for specific functions or services, or you can withdraw authorization. In particular, we do not collect your information when the relevant functions or services are not required, even if we have obtained these sensitive permissions with your authorization.
• This Policy applies to your access to and use of our services through the PINGO GPS applications, the PINGO GPS Software Development Kit (SDK), and the Application Programming Interface (API) for third-party websites and applications.
The following will help you learn more about how we collect, use, store, share, transfer (if applicable), and protect personal information, and you will understand how to view, access, delete, correct, and remove authorized personal information. The important content of the terms about your personal information interests are in bold, please pay special attention to this part.
1. How we collect and use personal information
We collect the information that you provide to us directly when you use the Services:
1.1. Sign up, log in, authenticate
1.1.1. Sign up and Login
1.1.1.1. When you register and log in to our services, to create an account, you must provide the relevant network identification information (avatar, nickname, password). You can choose to fill in your gender, date of birth, region, and personal profile to fill in your information. At that time, we also store your user account preferences and settings.
1.1.1.2. You can also use a third-party service to log in and use PINGO GPS, and you will authorize us to obtain public information (avatars, nicknames and other information that you authorize) registered on the third-party platform to link to the PINGO GPS account so that you can log in directly and use our services.
1.1.2. Authenticate
When you use a function or service for authentication (yourself, parent or counselor of a minor), in accordance with the relevant laws and regulations, you may be required to provide your real identity information (phone number) or the corresponding certificate (with official validity) to complete the verification. This information is sensitive to personal information that you may refuse to provide, but you may not be able to access the services without affecting the normal use of other functions and services.
1.2. Information browsing
1.2.1. PINGO GPS can recommend information that interests you and we can collect the log information necessary to achieve this function.
1.2.2. Registration information used for information display includes:
1.2.2.1. Actions you take when using the Services: click, follow, bookmark, search, browse, forward.
1.2.2.2. Information you provide about your initiative: feedback, post, like, comment.
1.2.2.3. Geographic Information: sensor information such as GPS information, Wi-Fi access points, Bluetooth, and base stations.
1.2.3. The above information that we collect and use is not identified, and the data analysis corresponds only to specific unrelated codes that are not directly related to your identity and are not associated with your real identity.
1.3. Function and Interaction
1.3.1. Function
1.3.1.1. When you use functions related to image uploads, chat, and video chat, we will ask you to authorize your camera, photo, microphone. If you refuse, you will not be able to use this function, but it will not affect the normal use of other functions.
1.3.1.2. When you use an "IoT SIM card" for real name authentication in accordance with the requirements of laws and regulations, you must verify your identity through "facial recognition". In the process, the Third-Party Certification Agency requires you to provide the real name, identification number, and value information of the facial feature. This information is sensitive to personal information that you may refuse to provide without affecting normal use of other functions. This information is for real name authentication only and for purposes specified by laws and regulations and will not be used for other purposes without your express permission.
1.3.2. Release Information
1.3.2.1. When you post content, comments, questions, or answers, we will collect information about your posts and display your nicknames, avatars, and posted content.
1.3.2.2. When you post and select a location to display, we will ask you to authorize geolocation permissions and collect location information related to this service. If you refuse to provide accurate geographic location information, you will not be able to use this feature, but it will not affect the normal use of other features.
1.3.2.3. We collect the information you provide to us when you use the services (such as information related to you in comments, messages, post graphics, audio and video).
1.3.3. Interactive Communication
1.3.3.1. When you actively follow and interact with the accounts and circles that interest you, and browse, comment, collect, like or forward content, we can collect the accounts you follow and show you what matters to you.
1.3.3.2. When you add contacts using the phonebook function, the address for receiving notifications, we will request the permission of the contacts and encrypt the phonebook information with an encryption algorithm. Contact information is sensitive personal information, if you refuse to provide it, it will only prevent you from using the Quick Add function, the use of other functions in PINGO GPS will not affect.
1.4. Search
When you use the search service on PINGO GPS, we will collect your information from search keywords and log records. To provide you with an efficient search service, some of the information is temporarily stored on your local storage device and shows you the results and history of what has been searched.
1.5. Safe Operation
1.5.1. Security Features
We are committed to providing you with a safe and reliable product and environment. Providing you with a reliable and quality service is our main objective. The information collected to achieve security features is essential.
1.5.2. Device Information and Log Information
1.5.2.1. To keep your software and services running securely, we collect your hardware model, operating system version number, international mobile device identification number, unique device identifier, network device hardware address, IP address, point of Wi-Fi access, Bluetooth, base station, software version number, network access method, type, status, network quality data, operation, usage, service logs.
1.5.2.2. To prevent malicious programs and unsafe operations, we collect information about the installed application or information about the process that is running, the general operation of the application, the use and frequency, the application crashes, the general use of the installation, the performance data, application sources.
1.5.2.3. We may use your account information, device information, service registration information, and information that our affiliates and partners may need to determine account security, authenticate, detect and prevent security incidents when you are authorized or legally available.
1.6. Changes in the Purpose of Collecting and Using Personal Information
Please note that as our business grows, changes may be made to the functionality and services we provide. In principle, when new features or services are relevant to the features or services that we currently provide, the personal information collected and used will be directly or reasonably related to the original purpose of the processing. We collect and use your personal information in a situation where there is no direct or reasonable association with the purpose of the original processing, and we will inform you again and obtain your consent again.
1.7. Exemption from Obtaining Consent to Collect and Use Personal Information
Please understand that in accordance with relevant national laws, regulations and standards, we collect and use your personal information without your authorization in the following cases:
1.7.1. Those directly related to national security.
1.7.2. Those directly related to public safety, public health and the main public interests.
1.7.3. Those directly related to the criminal investigation, prosecution, trial and execution of sentences.
1.7.4. Those for the purpose of safeguarding the subject of personal information or other personal life, property and other important legal rights and interests for which it is difficult to obtain the consent of an individual.
1.7.5. That personal information that we collect from what you disclose to the public.
1.7.6. Personal information collected from legally publicly disclosed information, such as legitimate news reports, government information disclosure, etc.
1.7.7. Those necessary to enter into or execute a contract in accordance with your request.
1.7.8. Those necessary to maintain the safe and stable operation of the software and related services, such as detection, removal of software and related service failures.
1.7.9. Those necessary to report legal news.
1.7.10. From academic research institutions that must conduct statistical or academic research based on the public interest and de-identify the personal information contained in the results when the academic research results or description are provided to the outside world.
1.7.11. Those other situations as required by laws and regulations.
Remember that if the information cannot be identified individually or together with other information, such personal information does not belong to you in the legal sphere. When it is possible to use data that cannot be linked to any particular personal information together with other personal information, it will be processed and protected as your personal information in accordance with this Policy during the combination of this information.
2. Permission to use additional information
This is a summary description of the permissions that the functions related to PINGO GPS could use.
2.1. Contact’s permissions
Features that use this permission: contacts, contact import, shipping address.
2.2. Call permissions
Features that use this permission: call function.
2.3. Location permissions
Features that use this permission: map, post, main contact profile settings.
2.4. Camera permissions
Features that use this permission: QR code scan, audio and video call, main contact profile settings, device user information settings.
2.5. Album permissions
Features that use this permission: Remote Photo, Chat (send photos), screen saver settings, post, main contact profile settings, device user information settings.
2.6. Microphone permissions
Features that use this permission: voice reminder, Chat, video call.
3. Additional information on the use of third-party access rights (SDK / API / H5)
In order to provide you with a better experience, we would access high-quality third parties. And we will carefully evaluate the purpose of the use of information shared by related parties and third parties, conduct a comprehensive security assessment of them, and require them to comply with the Cooperative Legal Agreement. We will carry out strict security monitoring on the software tool that partners obtain information, such as software development kits (SDKs), application program interfaces (APIs) and H5 to protect data security. And share your personal information with our affiliates and third parties through your authorization and consent, unless the personal information shared is anonymous information, and the subject of the natural person who shared the third party cannot re-identify such information. If related parties and third parties use it beyond the scope of the original authorized consent, they must re-obtain your consent.
3.1. Affiliate advertising (SDK)
Permissions are required as follows:
3.1.1. Obtain information from the carrier.
3.1.2. Access to Wi-Fi network information.
3.1.3. Read the current status of your phone.
3.1.4. Access to network permissions.
3.1.5. Read / write external storage device.
3.1.6. Location.
3.1.7. Installation.
3.1.8. Get task information.
3.1.9. Power management operation.
3.2. Mobile payment (SDK)
Permissions are required as follows:
3.2.1. Network access.
3.2.2. Get the status of the network.
3.2.3. Get the Wi-Fi status.
3.2.4. Read the current status of your phone.
3.2.5. Write external storage devices.
3.2.6. Modify sound settings.
3.3. Push system (SDK)
Permissions are required as follows:
3.3.1. Network access.
3.3.2. Write to external storage devices.
3.3.3. Get the status of the network.
3.3.4. Get Wi-Fi status.
3.3.5. Read the current status of your phone.
3.3.6. Installation.
3.3.7. Get information about the task.
3.3.8. OPPO mobile message (only for OPPO mobile phones).
3.3.9. MEIZU mobile phone message (only for MEIZU phone model).
3.4. Video call (SDK)
Permissions are required as follows:
3.4.1. Open chamber device.
3.4.2. Change the network status (for example, if you can access the network).
3.4.3. Modify sound settings.
3.4.4. Recording.
3.4.5. Network access.
3.4.6. Write to an external storage device.
3.4.7. Get the status of the network.
3.4.8. Get Wi-Fi status.
3.4.9. Read the current status of your phone.
3.4.10. Read external storage devices.
3.4.11. Wake up lock.
3.5. Himalayan (SDK)
Permissions are required as follows:
3.5.1. Write to an external storage device.
3.5.2. Network access.
3.5.3. Recording.
3.5.4. Get the status of the network.
3.5.5. Get Wi-Fi status.
3.5.6. Use the notification reception service.
3.5.7. Camera.
3.6. Fengfeng school (H5)
Permissions are required as follows:
3.6.1. Encrypted order data sync permission.
4. How we use similar technologies like cookies
Cookies and similar technologies are commonly used on the Internet. When you use our services, we may use technology to send one or more cookies or anonymous identifiers to your device to collect and store information about your access and use of PINGO GPS. We promise that we do not use cookies for any other purpose than that described in this policy. We use cookies and similar technologies primarily to achieve the following features or services:
4.1. Ensure the Safe and Efficient Operation of Products and Services
We may set a cookie or anonymous identifier for authentication and security that allows us to confirm whether you have securely logged into the Services or have encountered theft, fraud, and other violations. These technologies will also help us improve service efficiency, login, and response times.
4.2. Help You Get Easier Access Experience
The use of such technologies can help you avoid the steps and processes of completing your personal information and entering your search (such as searching records, filling out forms).
4.3. Recommended content, current, push or accounts you may be interested in
We may use cookies and similar technologies to learn about your preferences and usage habits, then perform data analysis to improve product services, recommend information or features that interest you, and optimize your ad choices.
4.4. Clear cookies
Most browsers and mobile applications provide users with the ability to clear the browser's cached data, and you can do the appropriate data clearing in the appropriate browser or application settings. If you do so, you may not be able to use the corresponding services or functions provided by PINGO GPS that rely on cookies due to these modifications.
5. How we share, transfer and publicly disclose personal information
5.1. Sharing
5.1.1. Sharing principles
5.1.1.1. Authorization agreement: Share your personal information with our affiliates and third parties through your authorization and consent, unless the personal information shared is anonymous information and the natural person who shared the third party cannot re-identify such information. If they use information beyond the scope of the original authorized consent, they must receive your consent again.
5.1.1.2. Principles of Legitimacy and Minimum Necessity: Data shared with related parties and third parties must be for legitimate purposes. Data will be shared to the extent necessary to achieve the purpose.
5.1.1.3. Principles of Safety and Prudence: We will carefully evaluate the purpose of the use of information shared by related parties and third parties, conduct a comprehensive security assessment of them, and require them to comply with the Cooperative Legal Agreement. We will also conduct strict security monitoring on the software tool that partners obtain information, such as software development kits (SDKs), application program interfaces (APIs) to protect data security.
5.1.2. Information shared for an implemented function or service
5.1.2.1. We will share anonymous personal information with our related parties and third parties when you use the functions provided by them, or when software service providers, smart device providers, system service providers join forces with us to provide services to you. And we will perform comprehensive statistics and algorithmic analysis of characteristics and preferences to create indirect portraits of crowds to recommend, display or send information that may interest you, or specific features, services or advertisements that are more appropriate for you.
5.1.2.2. Sign into a third-party account: When you use the PINGO GPS account to sign in to a third-party product, we will share your nickname, profile picture, and other information that you authorize with the third-party products that you sign in to.
5.1.2.3. Location services: When you use location-related services, we share GPS information with our location service provider (AutoNavi) so that we can return location results to you. GPS information is confidential personal information, if you refuse to provide, it will only affect the location service, other functions still work.
5.1.2.4. Payment: The payment function is provided by a third-party payment agency that cooperates with us. Third-party payment agencies may need to collect your name, bank card type and card number, expiration date, and mobile phone number. The bank card number, expiration date and mobile phone number are confidential personal information. This information is necessary for payment. If you refuse to provide, it will only affect the payment function, other functions still work.
5.1.3. Controlling Advertising and Analytics
5.1.3.1. Push ads: we may share information with partners who entrust us with promotion and advertising, but we do not share information (name, mobile phone number) that can identify you, and we only provide indirect image tags and anonymous information to help them increase reach. ad cash without identifying yourself.
5.1.3.2. Advertising Statistics: We may share anonymous analytical statistics that are difficult to relate to your identity information with service providers, vendors, and other business partners, which will help us analyze and measure the effectiveness of advertising and related services.
5.1.4. Shared Information for Security and Analytics
5.1.4.1. Usage Security - We take account and service security very seriously. We may share necessary computer, account, and registration information with our affiliates or service providers to protect your accounts and properties and those of other users from the unlawful infringement of your legitimate rights and interests.
5.1.4.2. Product usage analysis: To analyze the use of our services and improve the user experience, we may share statistical data on the use of the product (crash, flashback) that is difficult to identify personally combined with other information with related parties or third parties.
5.1.5. Marketing and Promoting
When you participate in relevant marketing activities organized by us and our affiliates or third parties, you may be required to provide information such as your name, address, contact details, etc. This information is sensitive to personal information and, if you deny it, it may affect your participation in related activities, but other features still work. Only with your consent, we will share this information with a related party or third party to ensure that you receive a consistent experience of the activities or to entrust a third party to redeem your reward on time.
5.2. Transfer
5.2.1. We will not transfer your personal information to any other third party without your express consent.
5.2.2. As our business grows, we may conduct mergers, acquisitions, asset transfers, and your personal information may be transferred. In the case of the above changes, we will continue to protect your personal information in accordance with laws and regulations and security standards not inferior to those established in this Policy; otherwise, we will ask the recipient to obtain their authorization and consent again.
5.3. Disclosure
5.3.1. We will not disclose your information publicly unless we comply with national laws and regulations or receive your consent. If we do, we will use security measures that meet industry standards.
5.3.2. We will disclose relevant account information when we announce penalties for illegal account and fraud.
5.4. Exemption from obtaining consent to share, transfer and publicly disclose personal information
Please understand that in the following cases, we may share, transfer, and publicly disclose your personal information without your authorization in accordance with national laws, regulations, and standards:
5.4.1. Those directly related to national security.
5.4.2. Those directly related to public safety, public health and the main public interests.
5.4.3. Those directly related to the criminal investigation, prosecution, trial and execution of sentences.
5.4.4. Those for the purpose of safeguarding you or other personal life, property, and other important legal rights and interests for which it is difficult to obtain a person's consent.
5.4.5. Personal information that you disclose to the public.
5.4.6. Those who collect personal information from legally publicly disclosed information, such as legal news reports, government information disclosure, and other channels.
6. How we store personal information
6.1. Storage location
We store your personal information collected and generated during national operations on a secure server, it can be in the national territory or abroad, in order to have a safe and efficient storage for the operation of the service.
6.2. Storage period
We retain your personal information only for the period necessary to provide our service: information you post, comments, likes and related information, and we retain them until you have withdrawn, deleted or canceled your account. After that, we will delete or anonymize your personal information, unless the law and regulation provide otherwise.
7. How we protect the security of personal information
7.1. We take the security of your personal information very seriously and will endeavor to take reasonable security measures (both technical and administrative) to protect your personal information from misuse or unauthorized access, public disclosure, use, modification, damage, loss or disclosure of personal information, information provided by you.
7.2. We will use encryption, anonymization, and other reasonable and practicable means to protect your personal information with encryption technology no less than our industry peers, and we will use security mechanisms to protect your personal information from malicious attacks.
7.3. We will establish a professional security management system, data security processes to ensure the security of your personal information. We have a strict data access and use system in place to ensure that only authorized personnel have access to your personal information and that data and technology are securely audited at the appropriate time.
7.4. Despite the reasonable and effective measures described above and the standards required by the relevant legal requirements, please understand that it is impossible to guarantee 100 percent information security at all times in the Internet industry. Even if we do our best to strengthen security measures due to technical limitations and possible malicious means. Regardless, we will do our best to ensure the security of the personal information you provide to us.
7.5. You understand that the communication systems and networks you use to access our services may cause problems due to factors beyond our control. Therefore, we strongly recommend that you take positive steps to protect the security of your personal information, including, but not limited to, using complex passwords, changing passwords periodically, not disclosing your account password, and personal information related to others.
7.6. We develop contingency plans and will initiate them in the event of user information security incidents in an effort to prevent the impact and consequences of these security incidents from spreading. Once a user information security incident occurs (leak, loss), we will immediately inform you of the basic circumstances and possible impact of the security incident, the actions we have taken or will take, the proposals that you can take precautions and risk reduction, and remedies you can remedy. We will inform you about the incident in push notifications, text messages and related forms in time. When it is difficult to notify one by one, we will take a reasonable and effective way of making announcements. At the same time, we will also report the handling of user information security incidents in accordance with the requirements of the relevant regulatory authorities.
7.7. Once you switch from our services to third-party ones to navigate or use other websites, services, and content resources, we have no ability or direct obligation to protect the personal information you submit about them, whether you log in, browse. or use the software described above, or if the website relies on links or guidance from PINGO GPS.
8. Manage your personal information
We attach great importance to the management of your personal information and do everything possible to protect your rights to your personal information inquiries, access, modification, deletion, withdrawal of consent authorizations, account cancellation, complaint reporting and privacy features for allow you to protect your privacy and information security.
8.1. Self-selecting Personalized Recommendation Information
8.1.1. Self-control of receiving information
Self-determined to receive push information: Our information recommendation functions may be based on automated decision-making mechanisms, including information systems and algorithms. While we are constantly improving and exploring the recommended system optimization program, we adopt a strict audit strategy at the audit level. In particular, to protect your autonomy in receiving information, when you are not interested in the information we send or wish to reduce certain information recommendations, you can click the "X" in the insert information bar to block it.
8.2. Access, Delete and Correct Your Personal Information
8.2.1. Accessing personal account information
You can view, access your profile photo, username, profile, gender, date of birth, region, and you can view and access it in PINGO GPS Personal Center-Edit Profile.
8.2.2. Query, access, correct, cancel following account
Enter "Me> Follow" to consult, access and unfollow the account that follows on the watch list.
8.2.3. Query and access collections, reading records, search history
8.2.3.1. Click "Me> Favorites" to check, access, delete.
8.2.3.2. You can delete the reading history by clicking "System Settings"> clicking "Clear Cache".
8.2.3.3. Click on the search bar> delete search history.
8.2.4. Delete published content, forwarded content, comments
8.2.4.1. Delete posts or forward content: enter "me"> click "Personal page"> click "Dynamic" or "Articles" to find the corresponding post or article to delete.
8.2.4.2. Comments: find the proper location (article or post) to post comments, click the "Delete" button to delete.
8.2.4.3. In particular, please note that you may not be able to modify some of the initial registration information submitted when you registered, for security and identification reasons, such as the number appeal service. If you need to change such information, please contact us in accordance with the contact details set out in this policy.
8.3. Cancel Account
You can request to cancel your account in the PINGO GPS Online Help. We will verify your personal identity, security status, device information, etc., before logging out. See the logout instructions for the process and content of logging out. You must understand that the cancellation request is irreversible and, if you have done so, we will delete or anonymize the information about you, unless the law and regulation provide otherwise.
8.4. Complaints and Reports
You can make complaints or reports according to our advertising system. If you believe that your rights to personal information may be infringed, or you find clues (such as that our collection of your personal information is contrary to the law or agreed by both parties), you can write to the PINGO GPS email (support@pingogps.com) and submit the issue to customer service, we will reply to your complaints and reports in time after verifying your user identity.
8.5. Access
8.5.1. You can view the full content of this Policy on the registration page or by logging into your personal account "System Settings"> "About Us".
8.5.2. Please understand that our services described in this Policy may be different depending on the device you are using, such as phone model, system version, software application version, mobile client, etc. Final products and services are based on the software you use.
8.6. Stop Operation Notice
If we cease operations, we will stop collecting your personal information in a timely manner, notifying you of the suspension notice in the form of delivery or announcement one by one, and we will delete or anonymize the personal information that we hold your personal information.
9. Terms of use for minors
9.1. If you are under 18 years of age, you must read and accept this Policy under the supervision and guidance of your parents or other guardian before using our services.
9.2. We protect the personal information of minors in accordance with relevant laws and regulations, and we will collect, use, store, share, transfer or disclose the personal information of minors only permitted by law, with the express consent of parents or other guardians. if necessary, to protect them. If we discover that personal information has been collected from a minor without prior confirmation of parental consent, we will attempt to delete it as soon as possible.
9.3. If you are the guardian of a minor and have any questions about the personal information of the minor under your care, please contact us through the contact information disclosed in the policy.
10. Changes and notifications of this Policy
10.1. To better serve you, our services will be updated and changed from time to time, we will make timely amendments and updates to this Policy, or equivalents to this Policy, and we will reserve your rights under the current Policy without your express consent.
10.2. If there is an update, we will issue an updated version on PINGO GPS before the updated terms take effect, we will provide you with additional notice (such as adding a statement to advertisements, the main page of the Services, or sending you a notification). We recommend that you review the Policy each time you access or use our services or interact with us to stay informed about our information practices and the ways in which you can help protect your privacy.
11. Contact Us
If you have complaints, suggestions, questions about personal information protection problems, you can write to PINGO GPS emailsupport@pingogps.com and send the problem to customer service, we will immediately inform you about your complaint and inform you after checking his identity.